{"id":2609,"date":"2021-11-18T16:41:37","date_gmt":"2021-11-18T15:41:37","guid":{"rendered":"https:\/\/pemamo.ch\/general-terms-and-conditions\/"},"modified":"2022-03-25T10:00:54","modified_gmt":"2022-03-25T09:00:54","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/pemamo.ch\/en\/general-terms-and-conditions\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"100\" data-normal_resolution=\"1024\" data-normal_size=\"100\" data-tablet_resolution=\"800\" data-tablet_size=\"100\" data-mobile_resolution=\"480\" data-mobile_size=\"100\" style=\"height: 100px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;]<div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-center style_01 dfd-heading-69e615cc63224 dfd-disable-resposive-headings\" id=\"dfd-heading-69e615cc63224\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><h1 class=\"widget-title dfd-title \" style=\"\">Legal notice<\/h1><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69e615cc63224.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}@media (max-width: 799px){.dfd-heading-69e615cc63224 .dfd-title{font-size: 50px !important;}}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div><div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"50\" data-tablet_resolution=\"800\" data-tablet_size=\"50\" data-mobile_resolution=\"480\" data-mobile_size=\"50\" style=\"height: 50px;\"><\/div><div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-left style_01 dfd-heading-69e615cc63303 dfd-disable-resposive-headings\" id=\"dfd-heading-69e615cc63303\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><h2 class=\"widget-title dfd-title \" style=\"\">Preface<\/h2><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69e615cc63303.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div>[vc_column_text]PEMAMO SA (hereafter referred to as \u00ab We \u00bb) is also the host of this website and, in this capacity, is responsible for the processing of personal data in accordance with the data protection regulations of users (hereafter referred to as \u00ab You \u00bb) of his website.<\/p>\n<p>We take the protection of your personal data very seriously. We have taken technical and organizational measures to treat your personal data confidentially.[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"50\" data-tablet_resolution=\"800\" data-tablet_size=\"50\" data-mobile_resolution=\"480\" data-mobile_size=\"50\" style=\"height: 50px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;]<div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-left style_01 dfd-heading-69e615cc63382 dfd-disable-resposive-headings\" id=\"dfd-heading-69e615cc63382\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><h2 class=\"widget-title dfd-title \" style=\"\">Security<\/h2><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69e615cc63382.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div>[vc_column_text]The personal data we collect is stored in a secure environment on our own server.<\/p>\n<p>We are committed to maintaining a high level of security by incorporating technologies to ensure the confidentiality of your personal data.<\/p>\n<p>However, since no mechanism offers complete security, some risk is always present when using the Internet to transmit personal data.[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"50\" data-tablet_resolution=\"800\" data-tablet_size=\"50\" data-mobile_resolution=\"480\" data-mobile_size=\"50\" style=\"height: 50px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;]<div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-left style_01 dfd-heading-69e615cc633f1 dfd-disable-resposive-headings\" id=\"dfd-heading-69e615cc633f1\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><h2 class=\"widget-title dfd-title \" style=\"\">Data collection<\/h2><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69e615cc633f1.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div>[vc_column_text]The use of our website is generally possible without having to reveal your identity.<\/p>\n<p>We inform you below about the personal data that we collect in a standard way as part of your access to our website.<\/p>\n<p>In any case, we do not share this information without your consent.[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"45\" data-normal_resolution=\"1024\" data-normal_size=\"45\" data-tablet_resolution=\"800\" data-tablet_size=\"45\" data-mobile_resolution=\"480\" data-mobile_size=\"45\" style=\"height: 45px;\"><\/div>[vc_column_text]<\/p>\n<p style=\"font-size: 18px;\"><strong>Email contact \u00bb and \u00ab Contact form<\/strong><\/p>\n<p>If you contact us directly at <a href=\"mailto:pemamo@pemamo.com\">pemamo@pemamo.com<\/a> or via the contact form, we collect the following personal data:<\/p>\n<p>Last and first name<br \/>\n&#8211; Last and first name &#8211; Email address.<\/p>\n<p>This information is stored to process your request and for any future questions.[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"45\" data-normal_resolution=\"1024\" data-normal_size=\"45\" data-tablet_resolution=\"800\" data-tablet_size=\"45\" data-mobile_resolution=\"480\" data-mobile_size=\"45\" style=\"height: 45px;\"><\/div>[vc_column_text]<\/p>\n<p style=\"font-size: 18px;\"><strong>Registration form<\/strong><\/p>\n<p>The SMART TOOLS platform is a solution that we make available to offer personalized services and which is reserved only for registered users. The registration request can be done only when a commercial relationship is established via one of our agencies or directly in certain cases.<\/p>\n<p>The personal data collected are as follows:<\/p>\n<p>&#8211; Last and first name<br \/>\n&#8211; Email address.<\/p>\n<p>Once your registration application is validated, you will receive a confirmation email with your access data from the following address: <a href=\"mailto:smart-tools@pemamo.com\">smart-tools@pemamo.com<\/a>.<\/p>\n<p>This information is stored to manage your user account.[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"50\" data-tablet_resolution=\"800\" data-tablet_size=\"50\" data-mobile_resolution=\"480\" data-mobile_size=\"50\" style=\"height: 50px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;]<div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-left style_01 dfd-heading-69e615cc6349e dfd-disable-resposive-headings\" id=\"dfd-heading-69e615cc6349e\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><h2 class=\"widget-title dfd-title \" style=\"\">Cookies<\/h2><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69e615cc6349e.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div>[vc_column_text]We also use cookies, which are small text files stored on your computer and browser, but which do not provide any personal information about you.<\/p>\n<p>Cookies do not harm your computer and do not contain viruses. They serve to make our offer more user-friendly and allow us, among other things, to recognize your browser on your next visit. Cookies are stored on your device until you delete them.[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"45\" data-normal_resolution=\"1024\" data-normal_size=\"45\" data-tablet_resolution=\"800\" data-tablet_size=\"45\" data-mobile_resolution=\"480\" data-mobile_size=\"45\" style=\"height: 45px;\"><\/div>[vc_column_text]<\/p>\n<p style=\"font-size: 18px;\"><strong>Google Analytics<\/strong><\/p>\n<p>We use the functions of the service Google Analytics. The provider is Google Inc. (hereafter referred to as \u00ab Google \u00bb), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.<\/p>\n<p>Google Analytics also uses cookies to analyse your use of our website. The data generated is transmitted and stored by Google on servers located in the United States.<\/p>\n<p>You can prevent cookies from being stored by selecting the appropriate settings for your browser. However, we would like to point out that such disabling may prevent the use of certain features of our website. In addition, you may only prevent the collection of data generated by cookies related to your use of our website and the processing of such data by Google by downloading the <strong><a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout?hl=fr\" target=\"_blank\" rel=\"noopener\">browser add-on<\/a><\/strong>.<\/p>\n<p>For more information on data management, see the <strong><a href=\"https:\/\/support.google.com\/analytics\/answer\/6004245?hl=fr\" target=\"_blank\" rel=\"noopener\">Google Privacy Policy<\/a><\/strong>.[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"50\" data-tablet_resolution=\"800\" data-tablet_size=\"50\" data-mobile_resolution=\"480\" data-mobile_size=\"50\" style=\"height: 50px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;]<div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-left style_01 dfd-heading-69e615cc63527 dfd-disable-resposive-headings\" id=\"dfd-heading-69e615cc63527\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><h2 class=\"widget-title dfd-title \" style=\"\">External links<\/h2><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69e615cc63527.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div>[vc_column_text]Our website contains links to other websites. We have no influence on the respect of the provisions on the protection of personal data by their operators.[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"50\" data-tablet_resolution=\"800\" data-tablet_size=\"50\" data-mobile_resolution=\"480\" data-mobile_size=\"50\" style=\"height: 50px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;]<div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-left style_01 dfd-heading-69e615cc6358d dfd-disable-resposive-headings\" id=\"dfd-heading-69e615cc6358d\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><h2 class=\"widget-title dfd-title \" style=\"\">Exercise your rights<\/h2><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69e615cc6358d.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div>[vc_column_text]Our commitment is to provide you, at any time, the personal data that we have collected about you from our website. Therefore, you have the possibility to modify or even delete them at your request, as long as there is no legal obligation to keep them.<\/p>\n<p>However, we note that deleting your personal data may prevent the use of certain features of our website.<\/p>\n<p>To contact us about this, please contact our data protection representative using only the following email address: <a href=\"mailto:publication@pemamo.com\" target=\"_blank\" rel=\"noopener\">publication@pemamo.com<\/a>.<\/p>\n<p>We remind you that the transmission of personal data on the Internet (for example, when communicating by e-mail) may have security vulnerabilities. Full data protection against access by third parties is not possible.[\/vc_column_text]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"50\" data-normal_resolution=\"1024\" data-normal_size=\"50\" data-tablet_resolution=\"800\" data-tablet_size=\"50\" data-mobile_resolution=\"480\" data-mobile_size=\"50\" style=\"height: 50px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; col_shadow_hover=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221;]<div class=\"dfd-heading-shortcode\"><div class=\"dfd-heading-module-wrap  text-left style_01 dfd-heading-69e615cc635ee dfd-disable-resposive-headings\" id=\"dfd-heading-69e615cc635ee\" ><div class=\"inline-block\"><div class=\"dfd-heading-module\"><h2 class=\"widget-title dfd-title \" style=\"\">Our modification rights<\/h2><\/div><\/div><\/div><script type=\"text\/javascript\">\r\n\t\t\t\t\t\t\t\t\t(function($) {\r\n\t\t\t\t\t\t\t\t\t\t$(\"head\").append(\"<style>.dfd-heading-69e615cc635ee.dfd-heading-module-wrap .dfd-heading-module .dfd-heading-delimiter {margin-top:10px;margin-bottom:10px;}<\/style>\");\r\n\t\t\t\t\t\t\t\t\t})(jQuery);\r\n\t\t\t\t\t\t\t\t<\/script><\/div>[vc_column_text]We reserve the right to modify this privacy policy when necessary, for example when launching new services or to meet current legal requirements.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"dfd-spacer-module\"  data-units=\"px\" data-wide_resolution=\"1280\" data-wide_size=\"100\" data-normal_resolution=\"1024\" data-normal_size=\"100\" data-tablet_resolution=\"800\" data-tablet_size=\"100\" data-mobile_resolution=\"480\" data-mobile_size=\"100\" style=\"height: 100px;\"><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column col_shadow=&#8221;box_shadow_enable:disable|shadow_horizontal:0|shadow_vertical:15|shadow_blur:50|shadow_spread:0|box_shadow_color:rgba(0%2C0%2C0%2C0.35)&#8221; 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